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Level 1

Tuesday October 13, 2026

Level 1 – Recognise, Respond, Refer

per person
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This introductory training prepares you to respond appropriately and safely to people experiencing family violence. This session will expand your awareness into an understanding of the impact family violence has on adults and children and build your knowledge of the complexity of family violence and the effect on a person’s dignity and wellbeing. Learn and practice the Recognise/Respond/Refer model with scenarios. Social entrapment, coercive control and resistance are explored interactively.

 

Learning Objectives:

  • Recognise the signs of family violence
  • Respond safely and with empathy to people experiencing family violence
  • Refer appropriately for support

 

Upcoming Dates:

Online:

  • Tuesday 21st & Wednesday 22nd July 2026, 9am - 12:30pm
  • Tuesday 06th & Wednesday 07th October 2026, 9am - 12.30pm

In-Person (Auckland): 

  • Tuesday 09th June 2026, 9am - 4pm
  • Thursday 03rd September 2026, 9am - 4pm
  • Tuesday 13th October 2026, 9am - 4pm

Shine - PSN, Level 3, 205 Great South Rd, Auckland, 1051

 

 

To book your spot (or if you require an invoice for payment), please contact us.

Phone 09 815 4601 or email trainer@2shine.org.nz

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Lots of new information even as someone with a background in the area. Very practical for practitioners. Very valuable frameworks – entrapment model, recognise-respond-refer. Gave me more confidence in how to support someone.

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This was an amazing training! Really valuable as a practitioner in increasing knowledge, but also learning really practical tools and skills for responding to our clients.

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Just thanks so much for having me. Was also great to connect with the others in the training in all their sectors.

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Appreciate how you honour clients voice, journey and also recognised impact on children without putting down users of violence.

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Professional and personal, I enjoyed the delivery, with current information.

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It is an informative course that gave me the tools I needed to help me to understand more about Family Violence.

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Just wanted to say a HUGE thank you to yourself and your co-facilitators for the teaching you’ve shared with us.

This introductory training prepares you to respond appropriately and safely to people experiencing family violence. This session will expand your awareness into an understanding of the impact family violence has on adults and children and build your knowledge of the complexity of family violence and the effect on a person’s dignity and wellbeing. Learn and practise the Recognise/Respond/Refer model with scenarios. Social entrapment, coercive control and resistance are explored interactively.

 

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Level 3 – Safer System Responses

This training is for those who are skilled in working with people who are experiencing family violence. Building on the concepts of entrapment, resistance and response-based practice at level 1 and 2, this level 3 training is focused on becoming agents for systemic change. 

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Level 3 – Responding to Children's Experience of Family Violence

This one-day training is an opportunity to explore the impact of family violence on children. This is a practical and interactive day which will help develop skills in safe, effective responses. The training builds understanding of how children experience family violence, coercive control and entrapment drawing on emerging research and practice in this field, alongside a child rights perspective under the United Nations Convention on the Rights of the Child.  The training deepens understanding of social entrapment, looking at social and systemic inequities and at children’s experience of the Family Court in the context of family violence.  The training includes recognising and honouring children’s resistance, the importance of language, and responding to children experiencing violence to promote safety and wellbeing.

Learn more

Level 3 – Safer System Responses

This training is for those who are skilled in working with people who are experiencing family violence. Building on the concepts of entrapment, resistance and response-based practice at level 1 and 2, this level 3 training is focused on becoming agents for systemic change. 

Learn more

Level 3 – Responding to Children's Experience of Family Violence

This one-day training is an opportunity to explore the impact of family violence on children. This is a practical and interactive day which will help develop skills in safe, effective responses. The training builds understanding of how children experience family violence, coercive control and entrapment drawing on emerging research and practice in this field, alongside a child rights perspective under the United Nations Convention on the Rights of the Child.  The training deepens understanding of social entrapment, looking at social and systemic inequities and at children’s experience of the Family Court in the context of family violence.  The training includes recognising and honouring children’s resistance, the importance of language, and responding to children experiencing violence to promote safety and wellbeing.

Learn more
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